A: The registration process requires that you respond to the registration confirmation e-mail that is sent to the e-mail account you have registered with. This ensures that you have registered with a valid e-mail address that belongs to you.
If you have registered but not responded to the automated registration e-mail by clicking through on the link in the e-mail body then do so now. If you have not got the e-mail it is possible that it has been:
1. Typed incorrectly, or
2. Tagged as spam by your e-mail spam filter. If the e-mail spam filter is managed by yourself, check your junk (or spam) e-mail folder. It is entirely possible that the spam filtering on your mailbox is out of your direct control. You can either contact your mailbox administrator and ask them to allow e-mail from hchnet.co.uk (78.105.2.100) or let us know so we can manually activate your account.